How it works

The Jira connector pulls in all tickets from the specified projects every 10 minutes.

Setting up


  1. Jira Cloud: follow the guide described here to get an access token.
  2. Jira Server: follow the guide described here to get a personal access token.


  1. Navigate to the Admin Dashboard and select the Jira Connector
  2. Provide credentials


Provide the Access Token and the Username it belongs to: JiraConnectorAuth


Provide the Personal Access Token: JiraConnectorAuth

  1. For each project you want to index, provide a single URL to any page in the project. For example, it might look like the following:


  1. Click the Connect button! All your Jira tickets in that space will now be pulled into Danswer every 10 minutes.